Cancellation Policy

Should you need to cancel your registration more than 7 days before your first session, a full refund will be given less a $25 Cancellation fee per session to cover administrative costs. Registration cancelled within 7 days of the start of your first session, there is a 100% penalty. There are no refunds for missed days due to changing schedules, vacations, sick days or other non-emergency reasons. One makeup session per month is allowed – space permitting.

Change Policy

Switching to another session day (ie. from Wednesday evening to Thursday evening) is always free of charge for sessions with the same fee, but is based on space availability and the discretion of the Coach – not all requests can be honoured.

Liability Waiver

By registering with Joyous FC, the parent/guardian of the registered participant(s) on his own behalf and on behalf of the participant(s) hereby agrees that Joyous FC will not be held responsible for any accident, injury or loss, liability, damage or cost they may incur however caused, whether negligently or intentionally, and agrees to release and hold harmless all instructors, staff, volunteers and sponsors from all claims or damages without limitation which may arise as a result of/or by reason of such accident or loss.

Weather Policy

All outdoor sessions run rain or shine. All players should come prepared with weather appropriate gear. However, certain sessions may be cancelled due to severe weather and/or field closures. These sessions may or may not be rescheduled.

Medical Policy

At the time of registration, we will ask Parents/Guardians for any significant medical notes pertaining to the child(ren) being enrolled. Parent/Guardian(s) are expected to communicate all necessary information needed to properly care for their child, as well as to reiterate all information to the Coach / Head Coach on the first day.

Photo/Video Permission Policy

Joyous FC offers a fun and challenging experience for children and takes pictures for use in promotions that reflect this environment. Occasionally we will arrange to have photos taken of the sessions and its participants. By registering with Joyous FC, the parent/guardian gives permission for the photos to be taken. If a customer does not want their child to appear in photographs, please notify the Head Coach. It should be noted that Joyous FC will contact the parent/ guardian of any child whose image appears in a photo for approval to be used in promotional material. Video’s will be used for coaching purposes and single player development and player career portfolios for university and club soccer.

Personal Information Policy

Any personal information clients have provided to Joyous FC will be used to deliver services to them only and to keep them informed and up-to-date about the activities of the club. These activities include advising customers of initiatives, programs, services, confirmations, special events and/or emergencies. If a customer wishes to have any of their personal information amended or removed from the company databases, or if they no longer want the company to send them any further communications, they are asked to send an e-mail to info@joyousfc.com

Consent and Agreement

By checking the box, I agree to the terms and conditions mentioned above.